Thursday , June 8 2023

Userprefsxmlstore Access Denied

In today’s article, we will talk about the Userprefsxmlstore Access Denied error.

While working with Oracle BI, the language encoding of a user connecting to analytics services is normally selected automatically according to the browser language.

However, in some cases, if the user wants to change the interface language, he may get an error.

If you are getting the following error;

“Exception occured when saving user preferences to the catalog access denied for user to path /users//_prefs/userprefsxmlstore

What you need to do;

For Windows –

For Linux –

Go to the directory and delete the current folder and the file ending with .ht for whichever user you are getting error. After restarting the BI services, your problem will be solved.


About Buğra PARLAYAN

Burgra Parlayan is an experienced Database and Weblogic Administrator. After completing his technical / relevant training he has got involved with a serious amount of projects. He successfully managed database upgrade, database migration, database performance tuning projects for various public institutions.Currently he has been employed by one of the leading financial institutions called Turkiye Hayat & Emeklilik as responsible administrator for Oracle Database and Oracle Middleware. He has been sharing his experience and knowledge by face to face training, personal blog and various social networking accounts to support the Oracle ecosystem continuously since 2010.

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